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Privacy Policy

1) Information about the collection of personal data and contact details of the responsible person

1.1We are pleased that you visit our website and thank you for your interest. Below we inform you about the handling of your personal data when using our website. Personal data is all data that allows you to be personally identified.

1.2Responsible for the data processing on this website within the meaning of the General Data Protection Regulation (DSGVO) is Motobicycles-36 UG (haftungsbeschränkt), Dieffenbachstr. 34, 10967 Berlin, Germany, Tel: 030 69819089, Fax: 49 30 6981 64 25, Email: info@motobicycles.com. The person responsible for the processing of personal data is the natural or legal person who, alone or in concert with others, decides on the purposes and means of processing personal data.

1.3For security reasons and for the protection of the transfer of personal data and other confidential contents (eg orders or inquiries to the person in charge), this website uses an SSL or. TLS encryption. You can recognize an encrypted connection by the string "https: //" and the lock icon in your browser bar.

2) Data collection when visiting our website

In the case of merely informative use of our website, ie if you do not register or otherwise provide us with information, we only collect data that your browser transmits to our server (so-called "server log files"). When you visit our website, we collect the following information that is technically necessary for us to display the website:

  • Our visited website
  • Date and time at the time of access
  • Amount of data sent in bytes
  • Source / reference from which you came to the page
  • Used browser
  • Operating system used
  • Used IP address (possibly in anonymous form)

The processing is carried out in accordance with Art. 6 para. 1 lit. f GDPR based on our legitimate interest in improving the stability and functionality of our website. A transfer or other use of the data does not take place. However, we reserve the right to retrospectively check the server logfiles should concrete evidence point to unlawful use.


3) Cookies

In order to make the visit to our website attractive and to enable the use of certain functions, we use so-called cookies on various pages. These are small text files that are stored on your device. Some of the cookies we use are deleted after the end of the browser session, ie after closing your browser (so-called session cookies). Other cookies remain on your device and allow us or our affiliate (third-party cookies) to recognize your browser on your next visit (persistent cookies). If cookies are set, they collect and process individual user information such as browser and location data as well as IP address values ​​on an individual basis. Persistent cookies are automatically deleted after a specified period, which may differ depending on the cookie.

In some cases, cookies are used to simplify the ordering process by storing settings (eg remembering the contents of a virtual shopping cart for a later visit to the website). If individual personal data are processed by individual cookies implemented by us, the processing is carried out in accordance with Art. 6 para. 1 lit. b GDPR either for the execution of the contract or in accordance with Art. 6 para. 1 lit. f GDPR for safeguarding our legitimate interests in the best possible functionality of the website as well as a customer-friendly and effective design of the page visit.

We may work with advertising partners to help us make our web site more interesting to you. For this purpose, in this case, when you visit our website, cookies from partner companies are stored on your hard disk (third-party cookies). If we cooperate with aforementioned advertising partners, you will be informed individually and separately about the use of such cookies and the scope of the information collected in the following paragraphs.

Please note that you can set your browser so that you are informed about the setting of cookies and individually decide on their acceptance or can exclude the acceptance of cookies for specific cases or in general. Each browser differs in the way it manages the cookie settings. This is described in the Help menu of each browser, which explains how to change your cookie settings. These can be found for the respective browser under the following links:

Internet Explorer: https://support.microsoft.com/en-us/help/17442/windows-internet-explorer-delete-manage-cookies
Firefox: https://support.mozilla.org/en/kb/cookies-allow-and-dispose
Chrome: https://support.google.com/chrome/answer/95647?hl=en&hlrm=en
Safari: https://support.apple.com/en-us/guide/safari/sfri11471/mac
Opera: https://help.opera.com/en/latest/web-preferences/#cookies

Please note that if you do not accept cookies, the functionality of our website may be limited.


4) contact us

When contacting us (eg via contact form or e-mail), personal data is collected. Which data are collected in the case of a contact form can be seen from the respective contact form. These data are stored and used solely for the purpose of answering your request or for establishing contact and the associated technical administration. The legal basis for processing the data is our legitimate interest in answering your request in accordance with Art. 6 para. 1 lit. f GDPR. If your contact aims to conclude a contract, then additional legal basis for the processing is Art. 6 para. 1 lit. b GDPR. Your data will be deleted after final processing of your request, this is the case if it can be inferred from the circumstances that the matter in question is finally clarified and provided that no statutory storage requirements are in conflict.


5) Data processing when opening a customer account and for contract execution

According to Art. 6 para. 1 lit. b GDPR, personal data will continue to be collected and processed when you provide it to us for the purpose of concluding a contract or opening a customer account. Which data are collected, can be seen from the respective input forms. A deletion of your customer account is possible at any time and can be done by a message to the above-mentioned address of the person in charge. We save and use the data you have provided for the execution of the contract. After completion of the contract or deletion of your customer account, your data will be blocked with regard to tax and commercial retention periods and deleted after expiration of these periods, unless you have expressly consented to a further use of your data or a legally permitted further data use by our side which we will inform you accordingly below.


6) Use of your data for direct mail

6.1Registration for our e-mail newsletter

If you subscribe to our e-mail newsletter, we will send you regular information about our offers. The only requirement for sending the newsletter is your e-mail address. The indication of further possible data is voluntary and will be used to address you personally. For sending the newsletter, we use the so-called double opt-in procedure. This means that we will only send you an e-mail newsletter if you have explicitly confirmed to us that you agree to the sending of the newsletter. We will then send you a confirmation e-mail asking you to confirm by clicking on a link that you wish to receive newsletters in the future.

By activating the confirmation link, you give us your consent to the use of your personal data in accordance with Art. 6 para. 1 lit. a GDPR. When registering for the newsletter, we store your IP address entered by the Internet Service Provider (ISP) as well as the date and time of registration in order to be able to trace a possible misuse of your e-mail address at a later date. The data collected by us when registering for the newsletter will be used exclusively for promotional purposes by means of the newsletter. You can cancel the newsletter at any time via the provided link in the newsletter or by sending a message to the person named above. After cancellation, your e-mail address will be deleted immediately in our newsletter distribution, unless you have expressly consented to further use of your data or we reserve the right to further data use, which is permitted by law and about which we in this statement inform.

6.2Sending the e-mail newsletter to existing customers

If you have provided us with your e-mail address when purchasing goods or services, we reserve the right to send you regular offers for similar goods or services, such as those already purchased, from our product range by e-mail. For this we do not have to obtain a separate consent from you according to § 7 Abs. 3 UWG. In this respect, data processing takes place solely on the basis of our legitimate interest in personalized direct mail in accordance with Art. 6 para. 1 lit. f DSGVO. If you have initially objected to the use of your e-mail address for this purpose, we will not send you a mail. You are entitled to object to the use of your e-mail address for the aforementioned advertising purpose at any time with effect for the future by a message to the person named above. For this purpose, you only have to pay delivery costs according to the basic rates. Upon receipt of your opposition, the use of your e-mail address for advertising purposes will cease immediately.

6.3Newsletter dispatch via MailChimp
The shipping of our email newsletters is through the technical service provider The Rocket Science Group, LLC d / b / a MailChimp, 675 Ponce de Leon Ave NE, Suite 5000, Atlanta, GA 30308, USA (http: //www.mailchimp .com /), to which we pass on your data provided during the newsletter registration. This transfer takes place in accordance with Art. 6 para. 1 lit. f DSGVO and serves our legitimate interest in the use of a promotional, secure and user-friendly newsletter system. Please note that your data is usually transmitted to and stored by a MailChimp server in the USA.
MailChimp uses this information for sending and statistical evaluation of the newsletter on our behalf. For the evaluation, the emails sent include so-called web beacons or tracking pixels, which represent one-pixel image files stored on our website. This way you can determine if a newsletter message has been opened and which links have been clicked on. Mailchimp uses the Web beacons to automatically generate general, non-personal statistics on how to respond to newsletter campaigns. Based on our legitimate interest in the statistical evaluation of newsletter campaigns for the optimization of advertising communication and a better focus on recipient interests are determined by the web beacons in accordance with Art. 6 para. 1 lit f. DSGVO but also data of the respective newsletter recipient (e-mail address, time of retrieval, IP address, browser type and operating system) and used. These data provide an individual inference to the newsletter recipient and are processed by Mailchimp to automatically generate statistics that indicate whether a particular recipient has opened a newsletter message.
If you want to deactivate data analysis for statistical evaluation purposes, you must unsubscribe from the newsletter.
MailChimp can also provide this data in accordance with Art. 6 para. 1 lit. f Use DSGVO itself for its own legitimate interest in the needs-based design and optimization of the service as well as for market research purposes, for example, to determine from which countries the recipients come. However, MailChimp does not use the data of our newsletter recipients to write them down or to pass them on to third parties.
To protect your information in the United States, we have entered into a data processing agreement with MailChimp based on the standard contractual clauses of the European Commission to enable the transfer of your personal information to MailChimp. If you are interested, this data processing contract can be viewed at the following Internet address: https://mailchimp.com/legal/forms/data-processing-agreement
In addition, MailChimp is certified under the us European privacy protection agreement "Privacy Shield" and is committed to complying with EU data protection requirements.
You can view the privacy policy of MailChimp here: https://mailchimp.com/legal/privacy/


7) Data processing for order processing

7.1The personal data collected by us will be passed on to the transport company commissioned with the delivery within the scope of the contract, insofar as this is necessary for the delivery of the goods. We will pass on your payment details to the commissioned bank as part of the payment process, if this is necessary for the payment process. If payment service providers are used, we will inform you explicitly below. The legal basis for the transfer of data is Art. 6 para. 1 lit. b DSGVO.

7.2Use of special service providers for order processing and processing

- Amazon
Order processing takes place via the service provider "Amazon" (Amazon EU S.à.rl, 5, Rue Plaetis 2338, Luxembourg) as part of the "Shipping by Amazon" (= Fulfillment by Amazon). Your personal data will be passed on to Amazon solely for the purpose of processing the online order. The transfer takes place in accordance with Art. 6 para. 1 lit. b DSGVO and only insofar as this is necessary for order processing. Amazon privacy information and Amazon privacy policy are available at https://www.amazon.com/gp/help/customer/display.html/ref=footer_privacy?ie=UTF8&nodeId=3312401
- Easybill
The order processing (especially the billing) takes place via the service provider "easybill" (easybill GmbH, Düsselstr. 21, 41564 Kaarst). Name, address and, if applicable, further personal data are published in accordance with Art. 6 para. 1 lit. b DSGVO exclusively passed on to easybill for processing the online order. The transfer of your data takes place only insofar as this is actually necessary for the processing of the order. Details about data protection at easybill and the privacy policy of easybill are available on easybill's website at easybill.de.

7.3Use of payment service providers (payment services)

- Amazon Pay
If you choose the "Amazon Pay" payment method, payment will be processed via the payment service provider Amazon Payments Europe sca, 5 Rue Plaetis, L-2338 Luxembourg ("Amazon Payments"), to which we will provide your information as part of the ordering process and the information about your order according to Art. 6 para. 1 lit. b Pass on DSGVO. The transfer of your data takes place exclusively for the purpose of the payment transaction with the payment service Amazon Payments and only insofar as it is necessary for this. For more information about Amazon Payments' privacy policy, visit the following Internet address: https://pay.amazon.com/help/201751600
- Klarna
When selecting a Klarna payment service, payment is processed through Klarna Bank AB (publ) [https://www.klarna.com], Sveavägen 46, 111 34 Stockholm, Sweden (hereafter "Klarna"). In order to facilitate the processing of the payment, your personal data (first and last name, street, house number, postal code, city, gender, e-mail address, phone number and IP address) as well as data related to the order (eg invoice amount, article, delivery type) for the purpose of checking the identity and creditworthiness of Klarna, provided that in accordance with Art. 6 para. 1 lit. a DSGVO in the context of the order process expressly consented. To which credit agencies your data can be forwarded, you can see here: https://cdn.klarna.com/1.0/shared/content/legal/terms/0/de_de/credit_rating_agencies
The credit information can contain probability values ​​(so-called score values). Insofar as score values ​​are included in the results of the credit rating, they are based on a scientifically recognized mathematical-statistical procedure. The calculation of score values ​​includes, but is not limited to, address data. The received information about the statistical probability of a payment default uses Klarna for a balanced decision on the creation, implementation or termination of the contractual relationship.
You can revoke your consent at any time by sending a message to the controller or to Klarna. However, Klarna may continue to be entitled to process your personal data, if this is necessary for the contractual payment.
Your personal details will be in accordance with the applicable data protection regulations and in accordance with the information in Klarnas Privacy Policy for data subjects based in Germany https://cdn.klarna.com/1.0/shared/content/legal/terms/0/de_de/privacy
or for those affected in Austria https://cdn.klarna.com/1.0/shared/content/legal/terms/0/de_at/privacy
treated.
- Paypal
When paying via PayPal, credit card via PayPal, direct debit via PayPal or - if offered - "purchase on account" or "installment payment" via PayPal, we will transfer your payment data in the course of payment to PayPal (Europe) Sarl et Cie, SCA, 22- 24 Boulevard Royal, L-2449 Luxembourg (hereinafter "PayPal"), continue. The transfer takes place in accordance with Art. 6 para. 1 lit. b DSGVO and only insofar as this is necessary for the payment process.
PayPal reserves itself for the payment methods credit card via PayPal, direct debit via PayPal or - if offered - "purchase on account" or "installment" via PayPal the execution of a credit check. If necessary, your payment data will be processed in accordance with Art. 6 para. 1 lit. f DSGVO on the basis of legitimate interest of PayPal in the determination of their solvency to credit bureaus passed. The result of the credit check on the statistical probability of default is used by PayPal for the purpose of deciding on the provision of the respective payment method. The credit information can contain probability values ​​(so-called score values). Insofar as score values ​​are included in the results of the credit rating, they are based on a scientifically recognized mathematical-statistical procedure. The calculation of score values ​​includes, but is not limited to, address data. Further data protection information, among other things to the used credit reference agencies, please refer to the privacy policy of PayPal: https://www.paypal.com/de/webapps/mpp/ua/privacy-full
You can object to this processing of your data at any time by sending a message to PayPal. However, PayPal may continue to be entitled to process your personal data, if this is necessary for the contractual payment.
- Shopify Payments
We use the payment service "Shopify Payments", 3rd Floor, Europe House, Harcourt Building, Harcourt Street, Dublin 2. If you opt for a payment method offered through the payment service provider Shopify Payments, the payment will be processed via the technical service provider Stripe Payments Europe Ltd., 1 Grand Canal Street Lower, Grand Canal Dock, Dublin, Ireland, to which we have notified you during the ordering process Information in addition to the information about your order (name, address, account number, bank code, possibly credit card number, invoice amount, currency and transaction number) in accordance with Art. 6 para. 1 lit. b Pass on DSGVO. The disclosure of your data is solely for the purpose of payment processing with Stripe Payments Europe Ltd. and only insofar as it is necessary for this. For more information on the privacy of Shopify Payments, see the following Internet address: https://www.shopify.com/legal/privacy
Privacy Information for Stripe Payments Europe Ltd. can be found here: https://stripe.com/en/privacy
- IMMEDIATELY
If you choose the payment method "IMMEDIATELY" payment will be processed via the payment service provider SOFORT GmbH, Theresienhöhe 12, 80339 Munich, Germany (hereinafter "IMMEDIATELY"), to which we will provide your information communicated during the ordering process together with the information about your order according to Art. 6 para. 1 lit. b Pass on GDPR. Sofort GmbH is part of the Klarna Group (Klarna Bank AB (publ), Sveavägen 46, 11134 Stockholm, Sweden). The transfer of your data is exclusively for the purpose of processing payments with the payment service provider SOFORT and only insofar as it is necessary for this. Further information about the privacy policy of SOFORT can be found at the following Internet address: https://www.klarna.com/sofort/datenschutz


8) contact the evaluation reminder

Own evaluation reminder (no shipping through a customer rating system)
We use your e-mail address as a one-off reminder to submit an evaluation of your order for the rating system we use, provided that you give us your explicit consent during or after your order in accordance with Art. 6 para. 1 lit. a DSGVO.
You can revoke your consent at any time by sending a message to the controller.


9) Use of Social Media: Social Plugins

9.1Facebook plugins with 2 click solution

Our website uses so-called social plugins ("plugins") of the social network Facebook operated by Facebook Inc., 1 Hacker Way, Menlo Park, CA94025, USA ("Facebook").

In order to increase the protection of your data when visiting our website, the plugins are initially disabled via the so-called "2 click" solution integrated into the page. Deactivated plugins can be recognized by the fact that they are grayed out. This integration ensures that when you visit a page of our website that contains such plugins, no connection with the servers of Facebook is made. Only if you activate the plugins and thus according to Art. 6 para. 1 lit. a DSGVO give your consent to the data transmission, your browser establishes a direct connection to the servers of Facebook. The content of the respective plugin is transmitted directly to your browser and integrated into the page. The plugin then transmits data (including your IP address) to Facebook. We have no control over the amount of data Facebook collects using the plugins. To the best of our knowledge, Facebook receives information about which of our websites you have currently accessed and previously visited. By integrating the plugins Facebook also receives the information that your browser has accessed the corresponding page of our website if you do not have a profile on Facebook or are currently not logged in. The information collected (including your IP address) will be transmitted by your browser directly to a Facebook server in the United States and stored there. If you interact with the plugins, the corresponding information is also transmitted directly to a Facebook server and stored there. The information will also be posted on Facebook and displayed there to your contacts.

You can revoke your consent at any time by deactivating the activated plugin by clicking again. However, the revocation has no influence on the data that has already been transferred to Facebook.

Based in the US, Facebook Inc. is certified to the US Privacy Shield, which ensures compliance with the level of data protection in the EU.

The purpose and scope of the data collection and the further processing and use of the data by Facebook, as well as your rights in this regard and setting options for the protection of your privacy, please refer to the privacy policy of Facebook: https://www.facebook.com/policy.php

9.2Instagram plugin as a Shariff solution

Our website uses social plugins ("plugins") from the Instagram online service operated by Instagram LLC, 1601 Willow Rd, Menlo Park, CA 94025, USA ("Instagram").

In order to increase the protection of your data when visiting our website, these buttons are not fully integrated as plugins, but only by using an HTML link in the page. This type of engagement ensures that when you visit a page on our site that contains such buttons, we will not connect to Instagram's servers. If you click on the button, a new browser window opens and calls up the page of Instagram, where you can interact with the plugins there (if necessary after entering your login data).
Instagram LLC. Based in the US, the US European Data Protection Convention "Privacy Shield" is certified, which ensures compliance with the applicable data protection level in the EU.

The purpose and scope of the data collection and the further processing and use of the data by Instagram as well as your rights in this respect and setting options for the protection of your privacy can be found in the privacy policy of Instagram: https://help.instagram.com/155833707900388/

9.3Pinterest plugin as Shariff solution

The seller's website uses so-called social plugins ("plugins") from the Pinterest social network operated by Pinterest Inc., 808 Brannan Street, San Francisco, CA, 94103, USA ("Pinterest").

In order to increase the protection of your data when visiting our website, these buttons are not fully integrated as plugins, but only by using an HTML link in the page. This type of integration ensures that when you visit a page on our site that contains such buttons, we will not connect to the Pinterest servers. If you click on the button, a new browser window opens and calls up the page of Pinterest, where you can interact with the plugins there (if necessary after entering your login data).
For information about the purpose and scope of the data collection and the further processing and use of the data by Pinterest, as well as your rights and settings options for protecting your privacy, please refer to the privacy policy of Pinterest: https://about.pinterest.com/en/privacy-policy

9.4Twitter plug-ins with 2 click solution

Our website uses so-called social plugins ("plugins") of the microblogging service Twitter, which is operated by Twitter Inc., 1355 Market St, Suite 900, San Francisco, CA 94103, USA ("Twitter").

In order to increase the protection of your data when visiting our website, the plugins are initially disabled via the so-called "2 click" solution integrated into the page. Deactivated plugins can be recognized by the fact that they are grayed out. This integration ensures that when you visit a page of our website that contains such plugins, no connection is established with the servers of Twitter. Only if you activate the plugins and thus according to Art. 6 para. 1 lit. a DSGVO give your consent to the data transmission, your browser establishes a direct connection to the servers of Twitter. The content of the respective plugin is transmitted directly to your browser and integrated into the page. The plugin then transmits data (including your IP address) to Twitter. We have no control over the amount of data Twitter collects using the plugins. In any case, to the best of our knowledge, Twitter receives information about which of our websites you have currently accessed and previously visited. By integrating the plugins, Twitter also receives the information that your browser has accessed the corresponding page of our website if you do not have a profile on Twitter or are currently not logged in. The collected information (including your IP address) will be transmitted from your browser directly to a server from Twitter to the USA and stored there. If you interact with the plugins, the corresponding information is also transmitted directly to a server of Twitter and stored there. The information will also be posted on Twitter and displayed there to your contacts.

You can revoke your consent at any time by deactivating the activated plugin by clicking again. The revocation has no influence on the data that has already been transmitted to Twitter.

Based in the US, Twitter Inc. is certified to the US Privacy Shield, which ensures compliance with the level of data protection in the EU.

The purpose and scope of the data collection and the further processing and use of the data by Twitter as well as your related rights and settings options for the protection of your privacy, please refer to the privacy policy of Twitter: https://twitter.com/privacy


10) Use of Social Media: Videos

Using Youtube videos

This website uses the Youtube embedding feature to display and play videos from the "Youtube" provider owned by Google Ireland Limited, Gordon House, 4 Barrow St, Dublin, D04 E5W5, Ireland ("Google").

Here, the extended privacy mode is used, which according to the provider information storage of user information only when playing the / the video in motion. When the playback of embedded Youtube videos starts, the provider "Youtube" uses cookies to gather information about user behavior. According to "Youtube" hints, these are used, among other things, to capture video statistics, improve user-friendliness and prevent abusive practices. When you're logged in to Google, your data will be directly associated with your account when you click on a video. If you do not wish to be associated with your profile on YouTube, you must log out before activating the button. Google stores your data (even for non-logged-in users) as usage profiles and evaluates them. Such an evaluation is carried out in particular according to Art. 6 para. 1 lit.f DSGVO on the basis of the legitimate interests of Google in the display of personalized advertising, market research and / or needs-based design of its website. You have a right to object to the creation of these User Profiles, and you must comply with YouTube to exercise them. In the context of the use of Youtube it can also lead to a transmission of personal data to the servers of the Google LLC. come in the US.
Regardless of any playback of the embedded video, every time you visit this website, you will be connected to the Google Network, which may trigger further data processing without our having any influence.

In the case of transfer of personal data to the Google LLC. Based in the US, Google LLC has become. is certified for the us European Data Protection Convention "Privacy Shield", which ensures compliance with the data protection standard in force in the EU. A current certificate can be viewed here: https://www.privacyshield.gov/list

For more information on data protection at "YouTube", please see the provider's privacy policy at: https://www.google.com/intl/en/policies/privacy


11) web analytics services

11.1Google (Universal) Analytics

Google Analytics
This website uses Google Analytics, a web analytics service provided by Google Ireland Limited, Gordon House, 4 Barrow St, Dublin, D04 E5W5, Ireland ("Google"). Google Analytics uses so-called "cookies", text files that are stored on your computer and that allow an analysis of the use of the website by you. The information generated by the cookie about your use of this website (including the shortened IP address) is usually transmitted to a server of Google and stored there, it may also be transmitted to the servers of Google LLC. come in the US.
This website uses Google Analytics exclusively with the extension "_anonymizeIp ()", which ensures anonymization of the IP address by curtailment and excludes a direct personal reference. The extension will truncate your IP address beforehand by Google within member states of the European Union or in other contracting states of the Agreement on the European Economic Area. Only in exceptional cases will the full IP address be sent to a server of Google LLC.in the USA and shortened there. In these exceptional cases, this processing is carried out in accordance with Art. 6 para. 1 lit. f DSGVO based on our legitimate interest in the statistical analysis of user behavior for optimization and marketing purposes.
Google will use this information on our behalf to evaluate your use of the website, to compile reports on website activity, and to provide us with other services related to website activity and internet usage. The IP address provided by Google Analytics as part of Google Analytics will not be merged with other Google data.
You can prevent the storage of cookies by a corresponding setting of your browser software; however, please note that if you do this, you may not be able to use all the features of this website to the fullest extent possible. In addition, you may prevent the collection by Google of the data generated by the cookie and related to your use of the website (including your IP address) and the processing of this data by Google by downloading the browser plug-in available under the following link and install:
https://tools.google.com/dlpage/gaoptout?hl=de
As an alternative to the browser plug-in or within browsers on mobile devices, please click the following link to set an opt-out cookie that will prevent the Google Analytics collection within this site in the future (this opt-out cookie only works In this browser and only for this domain, delete your cookies in this browser, you have to click this link again): disable Google Analytics
In the case of transfer of personal data to the Google LLC. Based in the US, Google LLC has become. is certified for the us European Data Protection Convention "Privacy Shield", which ensures compliance with the data protection standard in force in the EU. A current certificate can be viewed here: https://www.privacyshield.gov/list
More information about Google (Universal) Analytics can be found here: https://support.google.com/analytics/answer/2838718?hl=en&ref_topic=6010376

11.2Hotjar (hotjar Ltd.)

This website uses the web analysis service Hotjar of Hotjar Ltd. Hotjar Ltd. is a European based company based in Malta (Hotjar Ltd, Level 2, St Julian's Business Center, 3, Elia Zammit Street, St Julian's STJ 1000, Malta, Europe Tel: + 1 (855) 464-6788).
With this tool, movements on the websites where Hotjar is used to understand (so-called heat maps). For example, you can see how far users are scrolling and which buttons users click as often. Furthermore, the tool also allows feedback to be obtained directly from the users of the website. In this way, we gain valuable information to make our websites faster and more customer-friendly. The above analysis is based on our legitimate interests for optimization and marketing purposes and the appropriate design of our website in accordance with Art. 6 para. 1 lit. f DSGVO.When using this tool, we pay particular attention to the protection of your personal data. So we can only understand which buttons you click and how far they scroll. Areas of the websites, in which personal data of you or third are indicated, are automatically hidden by Hotjar, and are thus at no time comprehensible.

Hotjar offers every user the option of using a "Do Not Track header" to prevent the use of the tool Hotjar, so that no data on the visit of the respective website are recorded. This is a setting that supports all common browsers in current versions. For this, your browser sends a request to Hotjar, with the hint to disable the tracking of the respective user. If you use our website with different browsers / computers, you must set up the "Do Not Track header" for each of these browsers / computers separately.

Detailed instructions with information about your browser can be found at: https://www.hotjar.com/opt-out
More information about Hotjar Ltd. and via the Hotjar tool, visit: https://www.hotjar.com
The privacy policy of Hotjar Ltd. can be found at: https://www.hotjar.com/privacy


12) Retargeting / Remarketing / Referral Advertising

Facebook Custom Audience on the pixel process
This website uses the "Facebook Pixel" of Facebook Inc., 1 Hacker Way, Menlo Park, CA94025, USA ("Facebook"). In the case of explicit consent, this may track the behavior of users after they have seen or clicked on a Facebook ad. This process is designed to evaluate the effectiveness of Facebook advertisements for statistical and market research purposes and may help to optimize future advertising efforts.
The data collected is anonymous to us, so do not provide us with any conclusions about the identity of the users. However, the data are stored and processed by Facebook, so that a connection to the respective user profile is possible and Facebook can use the data for its own advertising purposes, according to the Facebook data usage directive (https://www.facebook.com/about/privacy/). You can enable Facebook and its affiliates to display ads on and off Facebook. It may also be stored for these purposes, a cookie on your computer. These processing operations are carried out exclusively upon granting the express consent in accordance with Art. 6 para. 1 lit. a GDPR.
A consent in the use of the Facebook pixel may only be declared by users who are older than 13 years old. If you are younger, we ask that you ask your guardians for permission.
Based in the US, Facebook Inc. is certified to the US Privacy Shield, which ensures compliance with the level of data protection in the EU.
In order to deactivate the use of cookies on your computer, you can set your Internet browser so that in the future no more cookies can be stored on your computer or already stored cookies can be deleted. However, switching off all cookies may mean that some functions on our website can no longer be executed. You may also disable the use of third-party cookies such as Facebook on the Digital Advertising Alliance website: https://www.aboutads.info/choices/

Google Ads Remarketing
Our website uses the features of Google Ads Remarketing to advertise this site on Google's search results, as well as third party websites. Provider is Google Ireland Limited, Gordon House, 4 Barrow St, Dublin, D04 E5W5, Ireland ("Google"). For this purpose, Google sets a cookie in the browser of your device, which automatically enables interest-based advertising using a pseudonymous cookie ID and based on the pages you visit. The processing is based on our legitimate interest in the optimal marketing of our website in accordance with Art. 6 para. 1 lit. f DSGVO.
Any further processing will only take place if you have agreed with Google that your Internet and App Browsing history will be linked to your Google Account by Google and information from your Google Account will be used to personalize your ads on the web consider. In this case, when you log in to Google during the page visit of our website, Google will use your data with Google Analytics data to create and define audience lists for cross-device remarketing. To do this, Google will temporarily associate your personal information with Google Analytics data to create audiences. As part of the use of Google Ads Remarketing, it may also lead to a transfer of personal information to the servers of Google LLC. come in the US.
You can permanently disable the setting of cookie cookies by downloading and installing the browser plug-in available at the following link: https://www.google.com/settings/ads/onweb/
Alternatively, you can visit the Digital Advertising Alliance at www.aboutads.info to find out about setting cookies and how to make settings. Finally, you can set your browser so that you are informed about the setting of cookies and individually decide on their acceptance or exclude the acceptance of cookies for specific cases or in general. Failure to accept cookies may limit the functionality of our website.
In the case of transfer of personal data to the Google LLC. Based in the US, Google LLC has become. is certified for the us European Data Protection Convention "Privacy Shield", which ensures compliance with the data protection standard in force in the EU. A current certificate can be viewed here: https://www.privacyshield.gov/list
Further information and the privacy policy regarding advertising and Google can be viewed here:
https://www.google.com/policies/technologies/ads/


13) rights of the person concerned

13.1The applicable data protection law grants you comprehensive data protection rights (information and intervention rights) to the person responsible with regard to the processing of your personal data, which we inform you about below:

  • Right of access according to Art. 15 GDPR: In particular, you have the right to obtain information about the personal data processed by us, the processing purposes, the categories of personal data processed, the recipients or categories of recipients to whom your data was or is being disclosed Period of storage or the criteria for determining the duration of storage, the right of rectification, deletion, limitation of processing, objection to processing, complaint to a supervisory authority, the origin of your data, if they were not collected by us, the Existence of automated decision-making including profiling and, where appropriate, meaningful information about the logic and scope involved and the intended effects of such processing, as well as your right to be informed of what guarantees under Art. 46 DSGVO in case of assignment your data to third countries;
  • Right to correction according to Art. 16 GDPR: You have the right to immediate correction of incorrect data concerning you and / or completion of your incomplete data stored by us;
  • Right to cancellation according to Art. 17 GDPR: You have the right to demand the deletion of your personal data in the presence of the requirements of Art. 17 para. 1 GDPR. However, that right does not apply, in particular, where the processing is necessary for the exercise of the right to freedom of expression and information, for the fulfillment of a legal obligation, for reasons of public interest or for the pursuit, exercise or defense of rights;
  • Right to restriction of the processing according to Art. 18 GDPR: You have the right to demand the restriction of the processing of your personal data, as long as the correctness of your data challenged by you is checked, if you refuse a deletion of your data because of inadmissible data processing and instead the Restricting the processing of your data require, if you need your data for the assertion, exercise or defense of legal rights, after we no longer need these data after purpose or if you have objected for reasons of your particular situation, as long as it is not certain, whether our entitled Reasons predominate;
  • Right to be informed in accordance with Art. 19 GDPR: If you have the right to rectify, delete or limit the processing to the controller, he / she is obligated to rectify or delete the data or all recipients to whom the personal data relating to you have been disclosed Notify of limitation of the processing, unless this proves to be impossible or involves a disproportionate effort. You have the right to be informed about these recipients.
  • Right to data portability according to Art. 20 GDPR: You have the right to receive your personal data provided to us in a structured, common and machine-readable format or to request transmission to another person responsible, as far as technically feasible;
  • Right to revoke granted consent in accordance with Art. 7 para. 3 GDPR: You have the right to revoke a consent once given in the processing of data at any time with future effect. In the case of withdrawal, we will delete the data concerned immediately, as far as further processing can not be based on a legal basis for consentless processing. The revocation of consent does not affect the lawfulness of the processing carried out on the basis of the consent until the revocation;
  • Right to complain under Art. 77 DSGVO: If you consider that the processing of your personal data violates the GDPR, you have the right to complain to a supervisory authority, in particular in the case of an administrative or judicial remedy Member State of your whereabouts, place of work or place of alleged infringement.

13.2RIGHT TO OBJECT

IF, IN THE CONTEXT OF INTEREST ACCOUNTABILITY, WE PROCESS OUR PERSONAL DATA BASED ON OUR MAJOR LEGITIMATE INTEREST, YOU HAVE ANY PRESENT RIGHT TO SUBMIT AGAINST THIS PROCESSING FOR CONSEQUENCES WITH EFFECT ON THE FUTURE FOR REASONS OBTAINED FROM YOUR SPECIFIC SITUATION.
MAKE USE OF YOUR OPPOSITION RIGHT, WE FINISH THE PROCESSING OF THE AFFECTED DATA. FURTHER PROCESSING REMAINS SUBJECT TO EXERCISE WHEN WE MAY PROVIDE IMPERATIVE REASONABLE REASONS FOR PROCESSING WHICH EXCEED ITS INTERESTS, FUNDAMENTAL RIGHTS AND FUNDAMENTAL FREEDOMS, OR IF THE PROCESSING SERVES THE PRESENTATION, EXERCISE OR DEFENSE OF LEGAL CHARGES.

IF YOUR PERSONAL DATA IS PROCESSED BY US TO OPERATE DIRECT ADVERTISING, YOU HAVE THE RIGHT TO INTRODUCE ANY CONTESTING AGAINST THE PROCESSING OF YOU OF PERSONAL DATA FOR THE PURPOSE OF SUCH ADVERTISING. YOU MAY EXERCISE THE OPPOSITE AS DESCRIBED ABOVE.

MAKE USE OF YOUR CONTINGENCY RIGHT, WE FINISH THE PROCESSING OF THE DATA CONCERNED FOR DIRECT ACCEPTANCE.


14) Duration of storage of personal data

The duration of the storage of personal data is based on the respective statutory retention period (eg commercial and tax retention periods). After the deadline, the corresponding data are routinely deleted, if they are no longer required to fulfill the contract or to initiate a contract and / or on our part no legitimate interest in the re-storage persists.

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